Packaging and parcels
Shipping and delivery
ARTICLE 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of our buying and selling process, we collect personal information that you provide to us, such as your name, address and e-mail address.
When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to get more details about the browser and the operating system you are using.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to us collecting your information and using it to this end only.
If we ask you to provide us with your personal information for any other reason, for marketing purposes for example, we will ask for your explicit consent directly or we will give you the opportunity to opt out.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at firstname.lastname@example.org or by mail at : Ravaka & Mineraly, 3 Boulevard Villebois Mareuil, 35000 Rennes, France
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 - ACCOMMODATION
Our shop is hosted by DRI (www.dri.fr). They provide us with the hosting platform that allows us to sell you our services and products.
Your data is stored in the data storage system and the site databases. Your data is stored on a secure server protected by a firewall.
ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES
In general, the third party providers we use (Paypal for payment) will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you understand how they will treat your personal information.
It should be remembered that some providers may be located or have facilities located in a different jurisdiction than you or ours. So if you decide to pursue a transaction that requires the services of a third-party provider, your information could then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed through a US-based payment gateway, your proprietary information that was used to complete the transaction could be disclosed under United States, including the Patriot Act.
You may have to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that they are not lost, misappropriated, accessed, disclosed, altered, or destroyed in an inappropriate manner.
FILES WITNESSES (COOKIES)
Here is a list of cookies that we use. We have listed them here so that you have the opportunity to choose whether you want to allow them or not.
PHPSESSID, unique session identifier, allows the site to store information about your session (shopping cart, acceptance of cookies ...).
_ga, _gid Google Analytics file allowing us to perform site visit statistics.
ARTICLE 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any dependent minor to use this information. website.
If our store is being acquired by or through a merger with another company, your information could be transferred to new owners so that we can continue to sell you products.
QUESTIONS AND CONTACT
If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or simply want more information, please contact our privacy officer at contact @ ravaka. fr or by mail to Ravaka & Mineraly
Ravaka & Mineraly - Nirina
3 Boulevard Villebois Mareuil